Taxpayer Bill of Rights.
It is your Right to Retain Authorized Representation on your Behalf when Dealing with the IRS
It is not wise to represent yourself or communicate with the IRS with a tax conflict, whether you are right or wrong.
The IRS is not there to help correct the conflict nor give advice.
There roll is to act on the deficiencies of your tax filing, add penalties and interest,
and collect the money.
That is where Tax Conflicts can place you in a vulnerable position with attempting to clarify and correct your problem.